This is a scenario-based learning experience designed for DoorDash customer support agents to resolve privacy related customer requests.

• Audience: DoorDash customer support agents who work on specialized Health, Safety, and Legal (HSL) cases.

• Responsibilities: Instructional Design, eLearning Development, and Visual Design

• Tools Used: Articulate 360, Canva, Camtasia

• Time Spent: 1 month

This project is password protected. If you’d like to request to view it, please contact me at steph.trujillo@gmail. If you have the password, select view full project to take a peek!